Delta pilots demand the airline match the # of flights with current pilot staffing to ensure safe, reliable service for our customers. It’s disheartening to see customers waiting in long lines to rebook flights due to scheduling issues that could have been walk in solidarity today following picket at Shareholders meeting. “The Delta pilots take great pride in getting our passengers to their destinations safely and on time. “This is the first time in our history that we’ve published an open letter to customers,” said Delta ALPA Master Executive Council (MEC) chairman Captain Jason Ambrosi in a statement by ALPA. Thousands of flights are being canceled by airlines each day as they struggle with labor shortages and summer storms.īut experts say it’s the airlines’ mismanagement that might be the root cause of the issue. Delta’s management needs to do the same before you lose confidence in the Delta brand. We agree it is unacceptable.Īs we welcome you aboard, we will continue to go above and beyond to ensure the integrity of the operation. We empathize and share in your frustration over the delays, cancellations, and disrupted travel plans you’ve experienced.

At the current rate, by this fall, our pilots will have flown more overtime in 2022 than in the entirety of 20 combined, our busiest years to date. We have been working on our days off, flying a record amount of overtime to help you get to your destination. Delta pilots will continue to prioritize safety – every day and on every flight. As you travel with us this summer and beyond, we ask you to please remember the following: We are disheartened when we witness the impact of your disrupted travel plans. The Delta pilots take pride in the reliability and the service that defines Delta Air Lines. Delta Pilots Write Letter to Customers Frustrated by Delays, Cancellations | TravelPulse

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